Small Group Tours Meeting Point

Meet your tour guide inside the main hall of the Basel SBB next to the benches close to the escalators and in front of Migros Flower shop. Your guide will always come 10 minutes prior to the meeting time; in case you are late or have an emergency, please contact booking@tours-of-switzerland.com

Notice: If you have an emergency or are late, we must be informed prior to the tour. If our guide doesn’t see you at the meeting point or we do not hear from you within the first 10 minutes after the meeting time, the group will leave, and you will be considered a no-show. This allows for the tour to go smoothly and prevents other participants’ experiences from being impacted.

Private Tours Note: If you booked a private tour and your accommodation is located outside the center area of Basel, this will be the meeting point

Meet your tour guide in front of Basel’s town hall. Your guide will always come 10 minutes prior to the meeting time; in case you are late or have an emergency, please contact booking@tours-of-switzerland.com

Notice: If you have an emergency or are late, we must be informed prior to the tour. If our guide doesn’t see you at the meeting point or we do not hear from you within the first 10 minutes after the meeting time, the group will leave, and you will be considered a no-show. This allows the tour to go smoothly and prevents other participants’ experiences from being impacted. 

Small Groups Note: If you are staying in Basel, bring your city pass provided by the hotel where you are staying. If you are not staying in Basel but have booked our tour from Basel, contact us at booking@tours-of-switzerland.com

Private Tours Note: If you booked a private tour and your accommodation is located outside the center area of Basel, this will be the meeting point

Basel Introduction Tour Meeting Point BASEL

Meet your tour guide inside the main hall of the Bern train station in front of the main departure board. Your guide will always come 10 minutes prior to the meeting time; in case you are late or have an emergency, please contact booking@tours-of-switzerland.com

Notice: If you have an emergency or are late, we must be informed prior to the tour. If our guide doesn’t see you at the meeting point or we do not hear from you within the first 10 minutes after the meeting time, the group will leave, and you will be considered a no-show. This allows for the tour to go smoothly and prevents other participants’ experiences from being impacted.

Private Tours Note: If you booked a private tour and your accommodation is located outside the center area of Bern, this will be the meeting point

Meet your tour guide inside the Central Train Station in Lucerne in front of Platform 7. Your guide will always come 10 minutes prior to the meeting time; in case you are late or have an emergency, please contact booking@tours-of-switzerland.com

Notice: If you have an emergency or are late, we must be informed prior to the tour. If our guide doesn’t see you at the meeting point or we do not hear from you within the first 10 minutes after the meeting time, the group will leave, and you will be considered a no-show. This allows for the tour to go smoothly and prevents other participants’ experiences from being impacted.

Small Groups Note: If you are staying in Lucerne, bring your city pass provided by the hotel where you are staying. If you are not staying in Lucerne, but have booked our tour from Lucerne, contact us at booking@tours-of-switzerland.com

Private Tours Note: If you booked a private tour and your accommodation is located outside the center area of Lucerne, this will be the meeting point

Meet your tour guide inside the main hall underneath the clock tower of the central train station of Zurich HB. Your guide will always come 10 minutes prior to the meeting time; in case you are late or have an emergency, please contact booking@tours-of-switzerland.com

Notice: If you have an emergency or are late, we must be informed prior to the tour. If our guide doesn’t see you at the meeting point or we do not hear from you within the first 10 minutes after the meeting time, the group will leave, and you will be considered a no-show. This allows for the tour to go smoothly and prevents other participants’ experiences from being impacted.

Private Tours Note: If you booked a private tour and your accommodation is located outside the center area of Zurich, this will be the meeting point

Zurich HB Clock Tower Meeting Point

Do you have a question about where to meet for your tour in Switzerland?

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Booking & Cancellation Policy

RATES AND PRICES

All rates and prices quoted are subject to availability. Prices will not change even if the full payment is not received and voucher(s) are not issued. Prices that are quoted include all local taxes unless we advise otherwise.

Private Day Trips or Small Group Day Trips

  • At the time of booking, a deposit amount will be processed
  • 30 days before the departure, 50% of the total amount is to be settled
  • 7 days before the departure, the remaining amount is to be settled
  • Cancellation & Refunds are based on the Cancellation Policy below
  • If you wish to settle the total price differently, please get in touch with us at booking@tourismusgroup.com

 Packaged Multi-Day Trips

  • At the time of booking, a deposit of 10% will be processed
  • 180 days before the departure, 30% of the total amount is to be settled
  • 120 days before the departure, 30% of the total amount is to be settled
  • 60 days before the departure the remaining 30% of the total amount is to be settled
  • Cancellation and refunds are based on the Cancellation Policy below
  • If you wish to settle the total price differently, please get in touch with us at booking@tourismusgroup.com

YOUR VOUCHER AND DEPARTURE POINT

Private Day Trips or Small Group Day Trips

Please present your voucher 10 minutes before departure to the driver or guide at the departure point of your tour. The location of the departure point can be found in the tour description and is stated on your booking confirmation. We can not be held responsible for clients being late for their tours.

Packaged Multi-Day Trips

Your Trip Manager will always have your details; please present your Passport when identifying yourself at the hotel. The location of the departure point can be found in the tour description and is stated on your booking confirmation. We can not be held responsible for clients being late for their tours.

Transportation Services

Please present your voucher 10 minutes before departure to the driver at the departure point. The location of the departure point has to be advised at the time of booking. We can not be held responsible for clients late for their transfer.

Availability

The travel products and services sold through this site are subject to availability and can be withdrawn without notice.

Confirmation

Private Day Trip, Small Group Day Trip, or Packed Multi-Day Trip is confirmed and reserved once both parties agree in writing or over the telephone and is subject to the booking and cancellation policy. When full payment is received the final confirmation document will be sent.

Important

We request that you carefully check your voucher’s dates and contact information and contact us immediately if these are incorrect.

 

CANCELLATION POLICY

Private Day Trips or Small Group Day Trips

  • Cancellation, more than 2 days in advance, is fully refundable
  • Cancellation up to 1 day before departure date: 50% of the total amount plus administration fees that might be imposed (Except if unforeseen circumstances arise)
  • Cancellation up to and less than 1 day before the departure date and time or no-show: 100% of the total amount (Except if unforeseen circumstances arise)

 

Packaged Multi-Day Trips

  • Cancellation, up to 30 days in advance, is fully refundable
  • Cancellation up to 14 days before departure date: 50% of the total amount plus administration fees that might be imposed (Except if unforeseen circumstances arise)
  • Cancellation up to and less than 7 days before the departure date and time or no-show: 100% of the total amount (Except if unforeseen circumstances arise)

 

Transportation Services

  • Cancellation, more than 2 days in advance, is fully refundable
  • Cancellation up to 1 day before departure date: 50% of the total amount plus administration fees that might be imposed (Except if unforeseen circumstances arise)
  • Cancellation up to and less than 1 day before the departure date and time or no-show: 100% of the total amount (Except if unforeseen circumstances arise)